4:59 barber lounge policies
Our barbershop policies are designed to keep every visit to 4:59 Barber Lounge smooth, fair, and comfortable for both our guests and our team. We believe clear barbershop policies help everyone know what to expect, from booking and check-in to cancellations and satisfaction. Below you will find an overview of the guidelines that apply at our Indianapolis and Westfield locations.
Understanding Our Barbershop Policies
We want each and every guest to love their end result, and we stand by our work. If you are not fully satisfied, we ask that you contact us within three days of your original appointment so your stylist can make adjustments. This satisfaction guideline is a key part of our barbershop policies and reflects the pride we take in every service.
For check-in, we suggest arriving about ten minutes before your appointment so you can relax and enjoy the complimentary shampoo that comes with your haircut service. Arriving on time helps us give every client the full experience and keeps our schedule running smoothly for everyone who visits.
Our cancellation policy asks for 24 hours advance notice. Late cancellations are subject to a fee equal to 50% of the service price, and no-shows are charged the full amount. To cancel or reschedule, please call us at (317) 257-4599. These barbershop policies help us respect the time of both our clients and our barbers.
Please note that prices do not include gratuity, and we kindly ask guests to inform us of any special needs or medical conditions before service so we can ensure your comfort and safety. If you have questions about any of our barbershop policies, our team is always happy to help. You can also learn more about our shop, view our locations, or schedule an appointment online.
We want each and every guest to love their end result. We take pride and stand by our work here at 4:59 Barberlounge. In the event you are not happy with your end result, adjustments will only be honored if our barber lounge is contacted within 3 days of the original appointment. If you are unsatisfied, your original stylist will work with you to adjust the service to assure your complete satisfaction on the services you asked for. If you wish to see a different stylist for the adjustment, our 4:59 Barberlounge’s senior stylists will be happy to help. If you decide to book with another stylist, full price or a service cost will be charged to accommodate their time. If hair is altered by another salon/yourself, the re-do policy is void. You will have to pay for your future appointment cost.
Check-in:
We suggest you arrive 10 minutes prior to your appointment. Should you arrive late, you may not be able to receive the complimentary shampoo that is provided with your haircut service.
Cancellation Policy:
Gratuity:
Prices do not include gratuity.
Special Needs and Medical Conditions:
Your comfort and well-being are very important to us. Prior to receiving your service, please inform us about any special needs or medical conditions such as hypertension, injuries, allergies, or disabilities. Talking with your stylist will help us provide a more accommodating and enjoyable service.